FAQ

General Public

What are the incoterms DDU and DDP, and where can I specify this in the Order Upload file?
DDU stands for Delivered Duties Unpaid whereby your customer is liable for any duties, taxes, and Customs handling/processing fees incurred on the shipment...
Tue, 22 Aug, 2017 at 12:36 PM
Can I select Postage/ Courier/ Express service for specific countries?
Yes, you can! If you are uploading your orders to the Dispatcher Portal, you can specify the shipping service by indicating STD, EXPED or EXP for individual...
Wed, 23 Aug, 2017 at 12:40 PM