1. Login
Access our website by visiting the link http://merchant.eservicesgroup.com/ and login using the given username and password.
2. Upload File
Once log in and go to “ Orders” and select “Upload orders” then click “Upload File” button, then either use “csv” or “txt” file format for uploading orders and template & quick guide to order feed as enclosed.
If the file format is incorrect you won’t be able to upload the file successfully, please make sure that there’s no special characters on the field before uploading the file.
Tick the Box
The last step for uploading orders is that you will get the “review upload” pop-up box to tell you that the file has no format issues, but before clicking the “UPLOAD FILE” button, please do not forget to TICK the box.
Once the order has been uploaded without issues, our system is set-up with notification alert emails confirming the numbers of orders successfully uploaded, including upload errors such as duplicate orders. Pls see below email alert.