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FAQ

General Public - How to get around the Dispatcher Management Portal

How do I add funds to the balance in My Account?
 How to Top Up your Pre-Pay Account 1. Login Access our website by visiting the link http://merchant.eservicesgroup.com/ and login using ...
Thu, 20 Jul, 2017 at 5:10 PM
How do I send in my inventory to the warehouse?
PDF version of this article can be downloaded from this ticket [UPDATE] Dispatcher Management - User Guide - INBOUND SHIPMENT GUIDE: CREATING AN ASN (Update...
Wed, 30 Aug, 2017 at 9:21 AM
Where can I check my Inventory?
  1. Login  Access our website by visiting the link http://merchant.eservicesgroup.com/ and login using the given username and password. ...
Thu, 20 Jul, 2017 at 5:18 PM
How do I send over my Orders?
  1. Login  Access our website by visiting the link http://merchant.eservicesgroup.com/ and login using the given username and password. ...
Thu, 20 Jul, 2017 at 5:18 PM
Where do I find my Tracking Numbers?
1. Login Access the Dispatcher Management portal at http://merchant.eservicesgroup.com/ and login using the User Name and Password provided to you. ...
Thu, 20 Jul, 2017 at 4:51 PM
When are dispatches for my orders/consignments made? When is the tracking made available?
Dispatches are made by ESG throughout the day on daily basis during the work week. Courier tracking information for the dispatches are released in ESG f...
Tue, 25 Jul, 2017 at 4:30 PM