FAQ

General Public

I am checking up on some orders and trying to figure out why these orders are not in the app?
The main page of the app has been redesigned into a tab view with tab sections available for Sync Logs, Invalid Order and Pending Update to Fulfilled. Y...
Sat, 22 Jul, 2017 at 6:57 PM
What happens after a dispatch is made? What information does the app feed back to my store?
ESG Global Fulfilment app will query the KerryESG fulfilment system daily earliest at midnight for the data on that day's dispatches. As soon as the...
Mon, 15 Aug, 2022 at 9:16 AM
I've installed the KerryESG Global Fulfillment app and gone through the settings in the app - how do I make sure that the app is working?
There are two individual order export tests that you can choose to carry out: Type of test What's included in the test How to test Export/sync te...
Mon, 15 Aug, 2022 at 9:17 AM